{"id":539,"date":"2026-03-24T13:07:45","date_gmt":"2026-03-24T13:07:45","guid":{"rendered":"https:\/\/maplumenumerique.fr\/?page_id=539"},"modified":"2026-08-18T15:07:05","modified_gmt":"2026-08-18T15:07:05","slug":"cgv","status":"publish","type":"page","link":"https:\/\/maplumenumerique.fr\/index.php\/cgv\/","title":{"rendered":"CGV"},"content":{"rendered":"\t\t
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CONDITIONS G\u00c9N\u00c9RALES DE VENTE
PR\u00c9AMBULE
Les pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente (CGV) sont conclues entre :
Ma plume num\u00e9rique<\/strong>, entreprise individuelle immatricul\u00e9e sous le
num\u00e9ro 52074883100028<\/b>, ayant son si\u00e8ge social au 8 Bis rue Jean Monnet App 307 65200 BAGNERES DE BIGORRE, repr\u00e9sent\u00e9e par NADINE CARRERE, ci-apr\u00e8s d\u00e9nomm\u00e9e \u00ab le Vendeur \u00bb,
Et toute personne physique ou morale souhaitant effectuer un achat via le site
internet https:\/\/maplumenumerique.fr, ci-apr\u00e8s d\u00e9nomm\u00e9e \u00ab le Client \u00bb.
Les parties conviennent que leurs relations seront r\u00e9gies exclusivement par les pr\u00e9sentes
CGV.
Le Client d\u00e9clare avoir pris connaissance et accept\u00e9 les pr\u00e9sentes CGV avant de passer
commande.<\/p>

1. OBJET
Les pr\u00e9sentes CGV d\u00e9finissent les droits et obligations des parties dans le cadre de la vente
de produits\/services propos\u00e9s sur https:\/\/maplumenumerique.fr.<\/p>

2. CARACT\u00c9RISTIQUES DES PRODUITS\/SERVICES
Les produits\/services propos\u00e9s sont d\u00e9crits et pr\u00e9sent\u00e9s avec la plus grande exactitude
possible sur le site. Toutefois, des diff\u00e9rences minimes peuvent exister (exemple : variations
de couleur, format).
Les descriptions et photographies sont indicatives et non contractuelles.<\/p>

3. COMMANDE
Le Client peut passer commande sur le site apr\u00e8s avoir fourni ses informations personnelles
et de paiement.
*La commande est confirm\u00e9e par e-mail apr\u00e8s validation du paiement.
* Archivage : Le Vendeur conserve l\u2019historique des commandes et leurs d\u00e9tails.<\/p>

4. PRIX
* Les prix sont affich\u00e9s en euros (\u20ac), toutes taxes comprises (TTC).
* Les frais de livraison et autres charges applicables sont indiqu\u00e9s avant validation de
la commande.
Modification des prix : Les prix peuvent \u00eatre ajust\u00e9s, mais ceux affich\u00e9s au moment de la
commande seront appliqu\u00e9s.<\/p>

5. PAIEMENT
Le Client peut r\u00e9gler par :
\"\u2705\" Carte bancaire (Visa, Mastercard, etc.)
\"\u2705\" PayPal
\"\u2705\" Autre mode de paiement \u00e0 pr\u00e9ciser
Le paiement est exigible \u00e0 la commande et s\u2019effectue en euros (\u20ac).
Les transactions sont s\u00e9curis\u00e9es via un protocole SSL. Les informations bancaires du Client
ne sont pas stock\u00e9es.<\/p>

6. LIVRAISON
Les produits\/services sont livr\u00e9s conform\u00e9ment aux modalit\u00e9s suivantes :
\"\u23f3\" D\u00e9lais de livraison :
\uf0b7 Livraison sous 15 jours ouvr\u00e9s apr\u00e8s validation du paiement.
\uf0b7 Si la livraison d\u00e9passe 30 jours, le Client peut demander un remboursement.
\ufffd\ufffd Responsabilit\u00e9 :
\uf0b7 Le Vendeur ne peut \u00eatre tenu responsable en cas de perte, vol ou dommage caus\u00e9
par le transporteur.
\uf0b7 Le transfert des risques a lieu d\u00e8s l\u2019exp\u00e9dition.
\ufffd\ufffd R\u00e9clamation en cas de dommage :
Le Client doit notifier le transporteur sous 3 jours ouvr\u00e9s en cas de produit endommag\u00e9.<\/p>

7. DROIT DE R\u00c9TRACTATION &amp; RETOUR
Conform\u00e9ment \u00e0 l\u2019article L. 221-18 du Code de la consommation, le Client dispose de 14
jours \u00e0 compter de la r\u00e9ception pour exercer son droit de r\u00e9tractation sans justification.
Conditions de retour :
\"\u2714\" Produit non utilis\u00e9
\"\u2714\" Retour dans l\u2019emballage d\u2019origine
\"\u2714\" Frais de retour \u00e0 la charge du Client
\"\u274c\" Non remboursable :
\uf0b7 Produits endommag\u00e9s ou utilis\u00e9s
\uf0b7 Articles retourn\u00e9s hors d\u00e9lai
\u00a0Adresse de retour :
Ma plume num\u00e9rique
8 Bis rue Jean Monnet App 307 – 65200 BAGNERES DE BIGORRE
Remboursement : sous 14 jours apr\u00e8s r\u00e9ception et contr\u00f4le du produit.<\/p>

8. GARANTIES L\u00c9GALES
Les produits b\u00e9n\u00e9ficient des garanties suivantes :
Garantie l\u00e9gale de conformit\u00e9 (articles L. 217-4 \u00e0 L. 217-14 du Code de la
consommation)
\u00a0Garantie contre les vices cach\u00e9s (articles 1641 \u00e0 1649 du Code civil)
En cas de d\u00e9faut, le Client peut :
*Demander un remplacement ou une r\u00e9paration
*Obtenir un remboursement si la r\u00e9paration est impossible
* R\u00e9clamation : par e-mail ou courrier recommand\u00e9 avec justificatifs.<\/p>

9. PROTECTION DES DONN\u00c9ES PERSONNELLES
Les informations personnelles collect\u00e9es sont utilis\u00e9es pour :
* G\u00e9rer les commandes
* Envoyer les produits\/services
* Communiquer avec le Client
Conformit\u00e9 avec le R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD) :
\"\u2705\" Le Client peut demander l\u2019acc\u00e8s, la modification ou la suppression de ses donn\u00e9es via
contact@maplumenumerique.fr.<\/p>

10. FORCE MAJEURE
Le Vendeur ne pourra \u00eatre tenu responsable en cas d\u2019\u00e9v\u00e9nements ind\u00e9pendants de sa
volont\u00e9 (catastrophes naturelles, gr\u00e8ves, crises sanitaires, etc.).<\/p>

11. DROIT APPLICABLE &amp; LITIGES
Les pr\u00e9sentes CGV sont r\u00e9gies par le droit fran\u00e7ais.
En cas de litige :
\"1\ufe0f\u20e3\" R\u00e9solution amiable via le service client
\"2\ufe0f\u20e3\" M\u00e9diation avec un m\u00e9diateur de la consommation (Plateforme europ\u00e9enne de
r\u00e8glement des litiges)
\"3\ufe0f\u20e3\" Tribunaux comp\u00e9tents en cas d\u2019\u00e9chec de la m\u00e9diation<\/p>

12. ACCEPTATION DES CGV
Toute commande implique l\u2019acceptation des pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente.
Derni\u00e8re mise \u00e0 jour : 01\/04\/2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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